What countries does HARAchair ship to?
HARAchair ships throughout the U.S.
I just placed an order online. When will I receive my merchandise?
The average delivery time is 5-7 business days. Rural or remote delivery locations can sometimes take slightly longer.
Harachair makes every effort to get your order to you as soon as possible. Orders for in-stock items placed on business days before 6:00 PM ET (Eastern Time) are generally shipped the same day. Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday. If there is a problem with your order, you will receive an e-mail within one business day to advise you about the situation.
All truck deliveries are made by appointment which must be scheduled in advance. The carrier will reach out to you by phone or email to set up this appointment. An adult must be available to receive, inspect, and sign for the merchandise at the time of delivery. A rescheduling fee may be applied for a missed delivery appointment, subject to carrier policy.
All deliveries are to the threshold of your location during standard business hours. White glove, inside delivery, evening, early morning, or weekend deliveries are sometimes able to be scheduled with the carrier for an additional cost. Adorama cannot guarantee the availability or cover the additional cost of these extra services.
Truck deliveries are unavailable to PO boxes, APO/FPO locations, or outside of the continental 48 states.
What do you charge for standard shipping?
Shipping charges are included in our pricing.
How can I track my order?
Once an order has shipped out, we will send you an e-mail with the tracking number. Just click on the link and it will take you to the carrier’s website.
What do I do if there are damaged or missing items upon delivery?
Damaged in delivery: If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier. Please don’t return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit.
Missing items: All missing items claims must be reported within five business days of delivery. Contact us to report a missing item from your shipment.
